+ Where are you located and where do you deliver?
We're located in Toronto, Ontario, and Hillsboro, Oregon. We provide services and delivery all across North America
+ What's the benefit of having a water cooler?
Unlimited premium filtered water that is clean, safe, tastes great, and be dispensed cold or hot.
+ What’s the difference between a whole house filtration system and a faucet system?
There a few differences. One is considered a point of entry (POE) where the filtration system is located. A faucet system is typically installed under the sink in your kitchen, while the home filtration will be located in the basement, (by your water meter). The home filtration also impacts all water in the house and addresses issues such as hard water whereas the sink filtration will be only impacting the faucet water where installed.
+ What is Reverse Osmosis and how does it work?
Reverse Osmosis (R/O) is one of the most popular and effective water filtration solutions. It uses water pressure to push water through a membrane that catches and traps a variety of contaminants (such as Pesticides, Lead, and Detergents).
+ What’s the difference between the filters and how do I choose the right ones?
The choices and options in water filters can be confusing! The best way to figure out what option is best for you is to give us a call, so we can discuss further. However, most people typically use our carbon-based filtration as it provides the basic filtration required for most municipal water.
+ Where and how do you install the filtration systems and water coolers?
Wherever you need or want! We handle any sort of installation and ensure what it's done safely and securely. Whether you need a water cooler or filter system in your warehouse, office, or kitchen, we make sure your water is where you need it most.
+ Do I need a water filtration system and is it necessary?
Yes! The level of filtration depends on a variety of factors (such as the quality of the water source), but having safe, clean and refreshing water is one of the pillars of your health. There are many contaminants lurking in your water, (such as chlorine, detergents, and lead) which can be harmful to your health, and filtration makes sure you are getting the purest water possible.
+ What is the best water filter you have?
It really depends on your needs. A reverse osmosis-based system, 9-stage filtration system, is the 'Rolls Royce' of water filters; it can be installed in both coolers and Under The Sink (UTS) residential systems. This is often considered the "best" filter because of the level filtration that water passes through, it ensures a balanced PH, and infuses vitamins and minerals back into the water; which means you are getting the healthiest and best-tasting quality of water.
+ Why is water filtration important?
Because water is highly processed with chlorine, and while most water is deemed safe, this doesn't mean you're not consuming particles such as lead. The processing also means that vital minerals and vitamins have been leached from the water. Filters help purify the water and add missing minerals back in.
+ I have yellow water that smells like rotten eggs, what do I do?
It sounds like you have high levels of sulfur. The odor is usually caused by the levels of sulfur bacteria and hydrogen sulfide gas in your water. Our "X" filter, removes iron, manganese, and sulfur to provide great tasting, clean, odor free clear water.
+ What’s a bottle-less water cooler?
It's a water cooler that uses existing water lines, which means limitless water and no water jugs that need refilling. The use of plastic jugs is both toxic for your health and for the environment.
+ How much is a water cooler rental?
We have a variety of prices based on your needs. Our refurbished models are attractively priced starting at $25 a month, while our brand new models start at $35.
+ Can I put wine or beer in my water cooler?
Sounds like a great time. However, since our coolers use the existing water lines, running any other liquid through it, just isn't possible- sorry about that.
+ My skin is always dry and I have hard water, what should I try?
Sounds like you need a water softener installed ASAP. Get one and stop lathering yourself in expensive lotions and save on laundry detergent. Say "goodbye" to white water residue build-up and dry skin.
+ What is the best water cooler?
That's a tough question. We're really focused on understanding your needs and recommending the best products for you. We only have premium water coolers because one size doesn't fit all.
+ How do I clean my water cooler?
Simple answer - you don't have to! Part of our service is ensuring that you don't have to worry about your cooler. We proactively schedule maintenance, which includes replacing the filters and checking and cleaning the systems to ensure they are working at their optimum.
+ Where can I buy a water filter?
Online. Please check out our section labeled "Water Filters". If you have any questions on which ones you need or want, please feel free to give us a call, or send us an email.
+ Where can I buy or lease a water cooler?
From us! We suggest you give us a call or send us an email and we will ensure to get back to you right away. We have experience providing service to a variety of industries to all of North America.